This privacy policy explains how Self Travel Morocco collects, uses and protects your personal data when you visit selftravelmorocco.com, send us an enquiry or book a tour with us. We respect your privacy, and we only use your data to answer your questions and organise your trip in Morocco.
Who we are
Self Travel Morocco is a local tour company based in Tangier, Morocco. Our website address is https://selftravelmorocco.com. If you have any question about this privacy policy or your personal data, you can contact us at info@selftravelmorocco.com or on WhatsApp at +212 613 638 935.
Personal data covered by this privacy policy
- Enquiries and contact forms: your name, email address, phone or WhatsApp number, country, travel dates, number of travellers and any details you include in your message.
- Bookings: the information needed to organise your tour, such as the names of the travellers, contact details, pick-up point, hotel and special requests. When hotels or local regulations require it, we may also ask for passport details.
- Payments: if you pay online, the payment is processed by the payment provider. We do not store your full card details on our website.
- Comments: if you leave a comment, we collect the data shown in the comment form, as well as your IP address and browser user agent to help detect spam.
- Technical data: like most websites, our server automatically records basic technical information such as your IP address, browser type and the pages you visit.
How we use your data
We use your personal data to reply to your enquiries, prepare quotes and itineraries, confirm and manage your booking, book hotels, desert camps and activities on your behalf, contact you before and during your trip, and keep our website secure. We do not sell your personal data, and we do not use it for any purpose that is not related to your trip or your request.
Who we share your data with
We only share the data that is strictly necessary with the partners who help us deliver your tour, for example hotels, riads, desert camps, drivers and local guides. In addition, our website uses service providers such as our hosting company, email services and, when you pay online, the payment provider. Finally, we may share data with the authorities if the law requires it.
Cookies
Our website uses cookies that are necessary for it to work, for example to remember your booking details during the checkout process or your choices in the comment form. If you log in, WordPress also sets cookies to keep you signed in. You can delete or block cookies in your browser settings; however, some parts of the website may not work correctly without them.
Embedded content from other websites
Some pages include embedded content, such as Google Maps on our tour pages, or links to WhatsApp, Facebook and TripAdvisor. These services may collect data about you, use cookies and track your interaction with the embedded content, according to their own privacy policies, for example the Google privacy policy.
How long we keep your data
We keep enquiry and booking data for as long as necessary to organise your trip and to meet our legal, accounting and tax obligations. After that, we delete it or make it anonymous. Comments and their metadata are kept so that we can recognise and approve follow-up comments automatically.
Your rights under this privacy policy
You can ask us at any time to access, correct or delete the personal data we hold about you, or to stop using it. Depending on where you live, you may have additional rights, for example under the European Union General Data Protection Regulation (GDPR) or Moroccan Law 09-08 on the protection of personal data. To exercise your rights, simply email us at info@selftravelmorocco.com. We will reply as soon as possible.
How we protect your data
Our website uses a secure HTTPS connection, and access to your data is limited to the people who need it to organise your trip. Even so, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Changes to this privacy policy
We may update this privacy policy from time to time. When we do, we will change the date at the top of this page. For more information about our services, see our terms and conditions or contact us.